Jan 27, 2016
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Chanel most popular luxury brand on social networks, eBay’s increases nine-fold

Jan 27, 2016

According to Netbase’s second annual “NetBase Brand Passion Report: Luxury Brands”, among 45 luxury brands, Chanel comes up most frequently over 80 countries and 700 social media posts across luxury, watches and commerce. EBay jumped from 27th to 5th place between FY2014 and FY2015 with an increase of 896% mentions.

NetBase Brand Passion Report - NetBase

NetBase findings are based on brand conversations on social networks, review sites, blogs, forums and news sites worldwide between September 1, 2014 and August 31, 2015. The report also saw an increase of 75% in the overall luxury conversation between FY2014 and FY2015. The top 15 luxury brands mentions in social media increased twofold from last year. Similar to the previous year, French and Italian heritage brands accounted for 57% of mentions, and fashion and handbag vendors led among categories of luxury goods.
Hope Nguyen, NetBase VP of Marketing at NetBase, said of the report, “Today, online shopping convenience and advanced technologies are driving a new world of luxury brands and categories that fall outside the traditional definition of luxury. Consumer passion for luxury is growing and the brands that are effectively connecting with consumers are the ones that are gaining momentum in social and the bottom line.”

NetBase is a leading social analytics platform providing companies worldwide with data helping them grow businesses and connect with consumers.


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